
Enterprise facility operations, connected
Remote product leadership for a CAFM platform connecting maintenance, assets, vendors, workforce processes and operational visibility.
- Organization
- RITEGROUP
- Relationship
- Remote client collaboration
- Status
- Delivered
- Role
- Remote product leadership
Business context
Facilities teams need one view of maintenance, assets, vendors and compliance. The recorded workflow moves from requesting or scheduling maintenance to assigning work, updating asset and vendor records and reviewing operations. Remote product leadership, requirements mapping, architecture and delivery support are recorded for this client collaboration; facility and labor counts are not verified.
Workflow
- Request / schedule maintenance
- Assign work
- Update asset and vendor records
- Workforce dashboards
- Operational review
My role
I worked remotely with the RITEGROUP team as product lead — mapping operational requirements, planning the product and shaping the solution architecture, then supporting delivery and deployment.
Operational requirements
Facilities teams needed one place to see maintenance, assets, vendors and compliance instead of separate lists and messages.
Solution architecture
The platform connects maintenance, asset, vendor and workforce records so that each step of a job updates the information the next step needs.
Maintenance scheduling
Planned and requested maintenance is scheduled and assigned through a defined workflow.
Asset tracking
Assets carry their own records, so work history and status stay attached to the equipment.
Vendor coordination
Vendor work is assigned and tracked within the same process as internal work.
Workforce and operational dashboards
Dashboards give managers visibility of workforce activity and operational status.
Implementation and delivery support
I supported delivery and deployment alongside the client team.
Project visual

Current status
Delivered to the client and handed over.
Evidence note
Delivered as a remote client collaboration. No performance figures are published.
Also listed in the zApps Consulting portfolio as “Facility Management Solution”.




